FAQ
SAME-DAY AVAILABLE
- (619) 485-0696
COMMON QUESTIONS
Frequently Asked Questions
Carpet Cleaning
How often should I have my carpets professionally cleaned?
The IICRC recommends every 12–18 months for most homes. If you have pets, kids, or high traffic areas, every 6–12 months is ideal.
How long does carpet cleaning take?
Most homes take 1–3 hours depending on the number of rooms and condition of the carpet.
How soon can I walk on the carpet after cleaning?
Typically 4–6 hours. We use speed-dry techniques to minimize drying time.
Do you move furniture?
We move light furniture at no extra charge. Please move fragile or very heavy items beforehand.
What cleaning method do you use?
Hot water extraction (steam cleaning) — the method recommended by the IICRC and most carpet manufacturers.
Can you remove pet stains and odors?
Yes — we use professional-grade enzyme treatments that break down pet urine at the molecular level, eliminating both stains and odors completely.
Tile & Grout Cleaning
How often should tile and grout be professionally cleaned?
Every 12–18 months for most homes, or sooner in high-traffic areas like kitchens and bathrooms.
Do you seal the grout after cleaning?
Yes — we apply a professional-grade grout sealant after cleaning to protect against future staining.
Do you clean shower tile?
Absolutely — shower tile and grout is one of our most requested services. We remove soap scum, mold, and mildew completely.
Air Duct Cleaning
How often should air ducts be cleaned?
Every 3–5 years, or sooner if you have pets, allergies, recent renovation, or visible mold growth.
How long does air duct cleaning take?
Most homes take 2–4 hours. We clean every vent, return, and the main trunk lines of your system.
General Questions
Do you offer same-day service?
Yes — we offer same-day appointments throughout San Diego, subject to availability. Call us at (619) 485-0696 to check availability.
Do you offer a military discount?
Yes — we proudly offer a military discount to all active duty, veterans, and their families. Thank you for your service.
Are your technicians certified?
Yes — all our technicians are IICRC certified, the industry’s highest standard for cleaning and restoration professionals.
Do you offer a satisfaction guarantee?
100% — if you’re not completely satisfied we will re-clean the area at no charge. No questions asked.
What areas do you serve?
We serve all of San Diego County including La Jolla, North Park, Mission Hills, Chula Vista, El Cajon, Point Loma, Pacific Beach, Santee, and more.
Still Have Questions?
Call us directly — we’re happy to help and provide a free quote.
